The Secret Lives of Call Centre Workers: Who’s at the receiving end of your calls to Filipino call centres?
For similar stories, see:
The Rising Middle Class Transforming Filipino Society
The Bizarre Filipino Community That Lives In A Graveyard
The Philippines New Mecca For Terrorism
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This film dials into a world of round-the-clock working in return for abuse and racism, but also the reward of being part of a Philippines’ success story. It’s a thriving industry, where jobs are highly sought after, even though salaries are relatively low; but many wouldn’t be able to support themselves otherwise. Will it make you think differently next time you call?
SBS Australia – 6857
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